ANSWERS TO FREQUENTLY ASKED QUESTIONS
AND CONTACT INFORMATIONQUESTIONS & ANSWERS
How do I buy tickets?
Buy your ticket at Tickster under Tickets. Keep in mind that the earlier you buy your ticket the cheaper it is! Urkult has a maximum number of visitors that we can host, so we recommend buying your ticket before arriving in Näsåker. Any residual tickets will be sold at the Festival Entry. If you have questions regarding your purchase contact Tickster support.
Is my ticket personal?
Is my ticket personal? Tickets are not personal, so it doesn’t matter whose name is on it – but a ticket can, of course, only be used once.
Who gets a discount?
We try our best to maintain reasonable prices for everybody. We offer discounts to Youth between 15–17 year olds and also Seniors 65+. Children below the age of 15 are allowed in for free in company with their guardian.
Does festival tickets include camping?
No, slots at the campsites are not included in the festival tickets. Although you have to have a festival wristband to live on the campsites during the festival. There are several different camping grounds in and around Näsåker that you can book. Information about all accommodation alternatives is on our website under Camping & Accomodation. Usually you can start to book campsites in the beginning of May.
What are the rules regarding the bag ban?
There is a bag ban at large events in Sweden: At Urkult, visitors are allowed to bring small bags onto the festival grounds such as tote bags or small rucksacks, which are smaller than 40x40x20 cm (height x width x depth). All small bags, strollers, wagons, and diaper bags are checked by the entrance staff. Instruments not in a bag are permitted! Read more on our homepage Bag-ban
Can I pay with cash?
We have decided not to accept cash because handling tills and cash contributes to an excessive workload. The places affected by this change, where it will only be possible to pay by bank card, are the Urkult entrance, pubs, course office/information, the ticket booth by the circus tent, and Urkult’s own food stalls such as the pancake stall, sweet shop, and the breakfast service at the parish hall.
Many market stalls and food stands will still accept cash as usual. It is good to know that the petrol station in Näsåker now has a cash machine. Also new is that the token booths where you previously bought beer tokens will be closed. Alcohol will instead be paid for at the bar.
What if I want to live indoors?
Many people ask us how to find accommodation that is indoors. Unfortunately we are not able to find and book accommodation for you. You can have a look under Camping & Accommodation for updated information about how to get in contact with people who might rent out private housing.
Where can I park my car?
During the festival we have a temporary parking ban in the village as well as along the road down to the river. It is for the sake of potential emergency transports. If the parking ban is ignored there will be a fine.
The best alternative is to park your car at the big Parking lot between the church and Highway 90, situated by Sigges family campsite. Read more at our website under the tab How to Get Here.
There will be a road barrier by the church to hinder unauthorized people entering the area during the festival. If your accommodation is inside the road barrier you can get your car pass at Urkults office before the festival, or during the festival you can get it at Markusgården.
Where can I charge my electric car?
Unfortunately there are no car chargers in Näsåker yet.
How safe can I feel at the festival?
Urkult works in many different ways to make you as a visitor as safe at the festival as possible.
In case of accidents and injuries we always have a First Responder on duty. We also work closely together with security guards and police during the festival. In addition to the police, the security and SOS we have an additional Security service that offers support if you experience something unpleasant at or around the festival. In that case you can call their number 0707 704 731 any hour of the day. Read more under Safe festival.
Is it dangerous to swim in the river?
At Nämforsen, very close to the festival area, there is a hydroelectric power plant where large amounts of water are released a few times a day. This makes the water very turbulent both upstream and downstream of the power plant, with strong underwater currents.
There is a protected bay above the power plant where the swimming area is located, and it is safe to swim here! So bring your swimming and playing enthusiasm to the swimming area instead of risking getting caught in the turbines!
What if it rains?
Most concerts are outdoors so you should bring rainwear. Rain ponchos are sold at Markusgården and in the information shed inside the festival area.
Should I bring my dog along?
Dogs and other pets are not allowed at the festival area with the exception of guide dogs and service dogs on duty. For the dogs sake, do not bring it to Näsåker during the festival week.
What can i NOT bring into the festival site?
- Bags larger than 40x40x20 cm
- Alcohol
- Any form of drink in an opened container, including water. (Water is available for free just inside the entrance.)
- Any type of flammable liquid
- Glass bottles or glass jars. (We do not want glass on the festival grounds.)
- Weapons, axes, knives, tools, scissors
- Animals
- Bicycles, scooters, skateboards, or other vehicles
- Large speakers
Is there mobile coverage in Näsåker?
Is the festival accessible?
Urkult takes place in a scenic area where the physical accessibility is limited in some areas. At our website you can read more under Accessibly.
Where can I find my lost belongings?
Lost items are to be submitted at the Festival Reception at Markusgården, Navet at the festival entry or to the Information shed inside the festival area. The things left behind after the festival is finished will be submitted to Urkults office. All valuables are then turned in to the Police station in Sollefteå.
When is the festival area open?
For information about opening hours read more under Tickets.
What kind of food and drinks is there?
There is organic and locally farmed food in the festival. Vegetarian and vegan dished as well as dishes containing meat. At our webpage you can read more under Market & Food.
You are not allowed to bring any drinks into the festival area. Any drinks brought along will be poured out before entry. In the festival area, there is a wide selection of organic beverages available for purchase at one of our three bars: Etnostupet, Rotvältan, and Groop-Inn. Here, you will find wines of all colours, sparkling wines, ciders, and beers both on tap and in cans, as well as soft drinks and other non-alcoholic beverages.
You are not allowed to bring your own beverages into the festival area. If you carry liquids when entering the festival you will be asked to empty them before you are allowed inside.
You can re-fill your water for free inside the Entry to the festival or at Markusgården. However water bottles made of glass are also not allowed inside the festival area, as there are many people including children that walk around barefoot.
The grocery store have extended opening hours during the festival. The gas station ”Stureplan” has a smaller range of groceries. Ingelas café and Flintabaren serve food and there are also a large number of temporary food trucks outside and around the festival area. We cannot guarantee that the food is organic or locally farmed except for the ones inside the festival area and the ones that are part of ”Urkuts fair market”.
CONTACT US
Can’t find the answer you’re looking for? Please contact us in one of the ways below:
Selling food at the festival site
Do you want to sell organic food at the festival site? Urkult imposes high standards for our food vendors.
Send us an e-mail to mat@urkult.se
Selling at our fair marketplace
Urkult have been working hard to make our marketplace full of fair products. Are you a craftsmen or vendor and have a fair sortiment that you wish to sell at our marketplace?
Send us an e-mail to marknaden@urkult.se
Do you represent a solidarity organization?
At our Solidarity square at the festival site non-profit organizations take a stand. It is possible to hold lectures and screen movies at Markusgården as well.
Send us an e-mail to soltorget@urkult.se
Bookings and music suggestions
Are you a musician, booking agent or do you want to suggest music? We are very pleased to receive so many offers and that so many people are engaged in our festival.
We start planning our program during the autumn and complete all bookings during the winter.
Send us an e-mail to musik@urkult.se
Press, media and accreditations
Are you a journalist and want to ask questions, or do you wish to come and report from the festival?
Send us an e-mail to press@urkult.se
Contact the office
The Urkult office staff is working part time.
Send us an e-mail to kontoret@urkult.se
You can try to and ring us at +46 622–100 96
Our postal address is Urkult, Lärkvägen 1, 881 70 Näsåker, Sweden
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